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Declaration on accessibility

The North Rhine-Westphalian Library Service Centre (hbz) is committed to making the DigiBib portal - on which the website "hsb-ruhr-west.digibib.net" is based - accessible to all.

The legal basis is provided by the Act on Equal Opportunities of Persons with Disabilities (Behindertengleichstellungsgesetz – BGG NRW) and the Ordinance on Barrier-Free Information Technology of North Rhine-Westphalia (Barrierefreie-Informationstechnik-Verordnung Nordrhein-Westfalen BITVNRW).

Contact

If you notice any deficiencies with regard to the barrier-free design of this service, please contact us.
We are very grateful for your comments.

You can reach us at the following e-mail address:
barrierefreiheitsbelange@hbz-nrw.de

Postal address:

Hochschulbibliothekszentrum des Landes Nordrhein-Westfalen
Jülicher Str. 6
50674 Köln

Phone: +49 221 400 75-0

Arbitration process

If you believe that you have been disadvantaged by the inadequate accessibility of this service, you can also contact this ombudsman's office:

Ministerium für Arbeit, Gesundheit und Soziales des Landes Nordrhein-Westfalen
Fürstenwall 25
40219 Düsseldorf

You can reach the ombudsman's office at the following e-mail address:
Ombudsstelle-barrierefreie-IT@mags.nrw.de

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